Question 1

Do I need an appointment?

Accepted Answer

Yes, appointments are preferred so Dr. Pooja can give you unhurried time. Send your preferences on WhatsApp and the clinic will confirm. Walk-ins are accommodated when the day allows.

Question 2

What happens in a first consultation?

Accepted Answer

A history, a proper examination under good light, an explanation of what is being seen, and a written plan with costs. Where a blood test would change the plan, it is recommended.

Question 3

How much does a consultation cost?

Accepted Answer

The consultation fee is confirmed when you book. Treatment costs are always explained before anything begins. Nothing is started without your agreement on price.

Question 4

How do I pay?

Accepted Answer

At the clinic, after your visit. Cash, cards and UPI are accepted. Nothing is paid online and no deposit is needed to book.

Question 5

How many sessions will I need?

Accepted Answer

It depends on the condition. Laser hair reduction usually needs six to eight sessions, acne scar work four to six. Most patients see visible improvement over three to four sessions. You are given a realistic number at consultation.

Question 6

How long between sessions?

Accepted Answer

Most laser and injection courses are spaced four to six weeks apart, because skin and hair need that time to respond. The interval cannot safely be compressed into a short visit to Mumbai.

Question 7

Will the treatment hurt?

Accepted Answer

Most treatments are described as uncomfortable rather than painful, and numbing cream is used where appropriate. What each treatment feels like is described on its own page.

Question 8

Is there downtime?

Accepted Answer

Facials and laser hair reduction have essentially none. Fractional laser, microneedling and filler may leave redness or swelling for a few days. This is discussed before you book.

Question 9

Do you treat men?

Accepted Answer

Yes. Hair fall, acne, beard-area concerns, tanning, fungal infections and laser hair reduction are common reasons men attend.

Question 10

Do you treat children?

Accepted Answer

Yes. Paediatric dermatology is one of Dr. Pooja's special interests: eczema, birthmarks, warts, molluscum and childhood infections.

Question 11

Can I come during pregnancy or while breastfeeding?

Accepted Answer

Yes, and it is important to tell us. Several medicines and procedures are avoided in pregnancy, and safe alternatives exist for most concerns.

Question 12

I am visiting Mumbai for a short time. What can be done?

Accepted Answer

Consultations, facials, peels, injectables and single laser sessions all fit into a short trip. Multi-session courses do not. Message us with your dates and we will tell you honestly what is realistic.

Question 13

Do you speak English?

Accepted Answer

Yes. Consultations, instructions and aftercare are given in plain English, and follow-up questions can be asked on WhatsApp.

Question 14

Where exactly is the clinic?

Accepted Answer

Ground floor, Pearl Classic Building, off Saneguruji Marg in Motilal Nagar III, Goregaon West, Mumbai 400104, a short ride from Goregaon station and Link Road. Open Monday to Saturday, 10 AM to 8 PM. Sunday available as per doctor's availability and on request.

Question 15

How much hair fall is normal in a day?

Accepted Answer

It is normal to shed around 50 to 100 hairs a day as part of the natural hair cycle. The amount can vary depending on hair length, washing frequency and individual hair cycles. Persistent or noticeably increased shedding should be evaluated by a dermatologist.

Question 16

How do I know if my hair fall is excessive?

Accepted Answer

Hair fall may be excessive if you notice significantly more hair on your pillow, clothes or in the shower, widening of the hair parting, reduced hair density, or visible scalp. Sudden or persistent hair loss deserves evaluation to identify the underlying cause.

Question 17

What causes sudden bald patches on the scalp?

Accepted Answer

Sudden, well-defined bald patches can occur due to conditions such as alopecia areata, fungal infections, traction, or other inflammatory scalp disorders. A dermatologist should examine the scalp to determine the cause rather than assuming it is routine hair fall.

Question 18

Can stress cause hair fall?

Accepted Answer

Yes. Significant physical or emotional stress can trigger a type of temporary hair shedding called telogen effluvium. It often becomes noticeable a few weeks to months after the triggering event and usually improves once the underlying cause is addressed.

Question 19

Does dandruff cause hair fall?

Accepted Answer

Dandruff itself does not usually cause permanent hair loss. However, scalp inflammation, itching and scratching can increase shedding and may make hair fall appear worse. Treating the underlying scalp condition can help.

Question 20

How often should I wash my hair?

Accepted Answer

There is no single ideal frequency. It depends on your scalp, hair type, oiliness, dandruff and lifestyle. An oily scalp may need more frequent washing, while a dry or curly scalp may need less frequent washing.

Question 21

Which shampoo should I use?

Accepted Answer

Choose a shampoo according to your scalp condition, rather than simply your hair type. For example, dandruff may require an anti-dandruff shampoo containing an appropriate active ingredient. If you have persistent itching, scaling or hair loss, a dermatologist can recommend the most suitable shampoo.

Question 22

Can shampoo actually stop my hair fall?

Accepted Answer

Usually, shampoo alone cannot treat the underlying causes of significant hair loss. A shampoo can improve scalp health, dandruff or oiliness, but persistent hair loss needs evaluation to identify the cause.

Question 23

Is oiling good for the hair?

Accepted Answer

Hair oiling can help reduce dryness and friction and may make hair feel smoother. However, oiling does not treat every cause of hair loss and is not a substitute for medical treatment when there is an underlying scalp or hair disorder.

Question 24

Why do I keep getting acne?

Accepted Answer

Acne can be influenced by hormones, genetics, excess sebum, clogged pores, inflammation, certain medications and skincare or cosmetic products. Recurrent acne often needs a consistent treatment plan rather than repeatedly changing products.

Question 25

Should I pop my pimples?

Accepted Answer

It is best to avoid squeezing or popping pimples. Manipulation can increase inflammation and the risk of post-inflammatory pigmentation and acne scars.

Question 26

Why do pimples leave dark marks?

Accepted Answer

Inflammation from acne can stimulate excess melanin production, particularly in Indian and other darker skin types. These marks are called post-inflammatory hyperpigmentation and usually fade gradually, although treatment can speed up improvement.

Question 27

Can acne scars be completely removed?

Accepted Answer

Acne scars can often be significantly improved, but complete removal is not always possible. Treatment depends on the type of scar and may include procedures such as microneedling, subcision, chemical peels, lasers or combination treatments.

Question 28

Why does my pigmentation keep coming back?

Accepted Answer

Pigmentation can recur when the underlying trigger persists. Sun exposure, hormones, inflammation, certain medications and skin irritation can all contribute. Identifying and controlling the cause is an important part of treatment.

Question 29

How do I know whether a rash is an allergy, eczema or an infection?

Accepted Answer

Many skin conditions can look similar. The location, appearance, duration, symptoms and progression help a dermatologist determine the cause. Avoid self-treating persistent rashes with multiple creams, particularly combination creams containing steroids.

Question 30

Why do I suddenly develop itching or hives?

Accepted Answer

Hives can be triggered by infections, medications, foods, physical triggers and many other factors. Sometimes no specific trigger is identified. Recurrent or persistent hives should be evaluated by a dermatologist.

Question 31

How do I know if I have a fungal infection?

Accepted Answer

Fungal infections can cause itching, scaling, redness, ring-shaped patches or changes in the nails and scalp. However, several non-fungal conditions can look similar, so diagnosis should ideally be confirmed by a dermatologist when the diagnosis is uncertain or the condition is recurrent.

Question 32

Why do I keep getting fungal infections?

Accepted Answer

Recurrent fungal infections may be associated with sweating, friction, occlusive clothing, diabetes, household transmission, incomplete treatment or reinfection. Repeated self-treatment without confirming the diagnosis can delay appropriate treatment.

Question 33

When should I get a mole checked?

Accepted Answer

A mole should be examined if it is changing in size, shape or colour, develops an irregular appearance, bleeds, crusts, becomes painful or itchy, or looks noticeably different from your other moles.

Question 34

How do I know what my skin type is?

Accepted Answer

After cleansing, notice how your skin feels after some time. Excess shine suggests oily skin, tightness or flaking suggests dry skin, and oiliness mainly around the T-zone with drier cheeks may indicate combination skin. A dermatologist can help distinguish your skin type from conditions such as acne or sensitivity.

Question 35

How long should I use a skincare product before deciding it is not working?

Accepted Answer

Many treatments, especially for acne and pigmentation, need several weeks to months to show meaningful improvement. Give a treatment enough time unless it is causing significant irritation.

Question 36

When should I start Botox?

Accepted Answer

There is no fixed age at which everyone should start Botox. It depends on your facial movements, skin changes and aesthetic goals. Some people choose it for early expression lines, while others start later. A consultation helps determine whether you actually need it.

Question 37

Do I actually need Botox or fillers?

Accepted Answer

Not everyone needs injectables. Botox primarily works on muscle activity and dynamic wrinkles, while fillers are used to restore or add volume and improve certain contours. The right treatment depends on your facial anatomy and goals, and sometimes the best treatment is no treatment at all.

Question 38

Can Botox make my face look frozen?

Accepted Answer

When appropriately dosed and placed, Botox can soften expression lines while preserving natural facial movement. The goal should be a refreshed, natural-looking result, not a completely expressionless face.

Question 39

Is laser hair reduction safe for Indian skin?

Accepted Answer

Yes. The clinic uses a triple-wavelength diode laser, which allows a longer wavelength that bypasses surface pigment. Correct settings chosen by a dermatologist are what make brown and darker skin safe to treat.

Question 40

Can lasers make my skin thinner?

Accepted Answer

Generally, no. Properly selected laser treatments do not simply thin the skin. Different lasers work at different depths and are used for concerns such as pigmentation, scars, vascular lesions, hair reduction and skin rejuvenation. Incorrect settings or inappropriate treatment can, however, cause complications.

Question 41

Can chemical peels damage my skin?

Accepted Answer

Chemical peels are generally safe when the appropriate peel is selected and performed correctly. However, excessive strength, frequency or inappropriate use can cause irritation, burns or post-inflammatory pigmentation. Your skin type and concern should be considered before choosing a peel.

Question 42

Will my sexual health consultation be confidential?

Accepted Answer

Yes. Sexual health concerns are a routine part of medical care. Consultations and medical information are handled with appropriate patient confidentiality and privacy.

Question 43

Can an STI cause a skin rash or genital bumps?

Accepted Answer

Yes. Some sexually transmitted infections can cause genital ulcers, blisters, warts, rashes or other skin changes. However, not every genital bump or rash is an STI. A clinical examination and, when required, testing can help establish the diagnosis.

Question 44

Are all genital bumps caused by an STI?

Accepted Answer

No. Normal anatomical variations, blocked glands, folliculitis, cysts, irritation and other dermatological conditions can also cause genital bumps. Avoid assuming that a lesion is an STI without medical assessment.

Question 45

Can an STI be present without symptoms?

Accepted Answer

Yes. Several sexually transmitted infections can be asymptomatic. Testing may therefore be recommended depending on the individual's exposure and risk factors.

Question 46

When should I see a dermatologist for a genital rash or lesion?

Accepted Answer

Seek medical evaluation for unexplained genital itching, sores, blisters, warts, discharge-associated skin changes, persistent rashes, or any new lesion following sexual exposure.

Question 47

What should a basic baby skincare routine include?

Accepted Answer

A simple routine is usually best: gentle cleansing, regular moisturization and appropriate sun protection when outdoors. Avoid unnecessary fragranced products and multiple cosmetic products on delicate baby skin.

Question 48

How often should I bathe my baby?

Accepted Answer

Babies generally do not need prolonged or frequent bathing. Short baths with lukewarm water and a gentle cleanser when needed are usually sufficient. Excessive bathing or hot water can dry the skin.

Question 49

Which moisturizer is best for a baby's skin?

Accepted Answer

Choose a fragrance-free, gentle moisturizer formulated for babies or sensitive skin. Creams and ointments are often more effective for dry skin than very light lotions.

Question 50

How can I prevent diaper rash?

Accepted Answer

Change diapers frequently, gently clean and dry the area, and use a protective barrier cream when needed. If the rash is persistent, spreading, very inflamed or associated with other symptoms, have the baby examined by a dermatologist or paediatrician.

Question 51

Is baby powder necessary?

Accepted Answer

No. Baby powder is generally not necessary for routine baby skincare. Inhalation of powder can also be harmful, so powders should not be applied near the baby's face.

Question 52

What causes cradle cap?

Accepted Answer

Cradle cap is a common condition in babies that causes greasy scaling on the scalp. It is usually harmless and often improves with gentle scalp care. Persistent or severe cases can be treated under medical guidance.

Question 53

Can I use adult skincare products on my baby?

Accepted Answer

It is better to avoid using adult skincare products unless specifically recommended. Baby skin is more delicate and may be more sensitive to fragrances, active ingredients and unnecessary additives.

Question 54

When should I take my baby to a dermatologist for a rash?

Accepted Answer

Seek medical advice if the rash is rapidly spreading, associated with fever or significant discomfort, involves blistering or skin peeling, appears infected, or does not improve with simple skin care.

Everything patients usually ask

Visiting the clinic

Hair and scalp

Acne and pigmentation

Rashes, allergies and moles

Skincare basics

Botox and fillers

Lasers and peels

Sexual health

Babies and children

Still deciding?

Medical dermatology

Hair

Facials

Peels

Injectables & boosters

Laser & devices

Minor procedures

Wellness